Supercharge your retail career with a nationally-recognised qualification designed for people who are working in, or looking to enter, the retail sector. This comprehensive qualification provides you with the knowledge and skills required to succeed in the retail sector. It covers customer service, retail operations, merchandising, stock control, sales techniques, teamwork and workplace communication, preparing you for a variety of retail roles while supporting career progression within the industry.
Taught at West London Retail Skills Hub, in Westfield London (White City), teaching will take place on Tuesdays and Wednesdays between 9:30m and 4pm.
At enrolment, you will have an discussion with our staff, to ensure the course is right for you. You may also need to complete an initial assessment in English and maths, depending on your grades.
NCFE Level 2 Diploma in Retail Skills
Upon successful completion of the course, you could progress to further study or employment in the retail industry.
Topics covered can include:
- Customer service
- Retail operations
- Merchandising
- Stock control
- Sales techniques
- Teamwork and workplace communication
Adult Students (19+)
If you will be aged 19 or older on 31 August before your course starts, are resident in London, and have the legal right to stay in the UK for at least 12 months, you may be eligible to study for free, depending on your circumstances and chosen course. For more information, please click here.
You may also be eligible for financial help to support with books, travel, course materials and childcare costs 鈥� please click here.
You may be eligible for financial help to support with books, travel, course materials and childcare costs 鈥� please click here for more information.
